News

You know what we love to do? Invite you to grow professionally and help you decide on the Best Practice that will change your business forever. In order to do so, we provide quality content that will explain the differences between all the possibilities out there. We ask our trainers to communicate clear and profound what the benefits are of a certain certification.

We realized that the best way to communicate this information is by means of (online) events. Free of charge and without the aim of selling you a solution, we hope to reach you to start thinking about the different possibilities that fit your needs.

Events and event recordings

Every quarter we try to host at least one (online) event about one of the Best Practice methodology training we provide. This is an event that reaches a big group of people and is usually in a webinar format. We invite either our trainer or another expert to shine a light on a specific topic of interest. At the end of the event attendees are invited to ask questions and interact with the speaker. This way - we try to answer all doubts and really give an insight of how the best practice could possibly help sustain your business goals. We found that it was really helpful to record these events, in order to be able share the recording with those that missed the live events. I like to invite you to take a look at the event that we have organized in the past year. How to apply PRINCE2 virtually? We invited our expert Project Manager and accredited trainer Stijn Janssens to talk about Projects in a virtual environment, specifically with the use of PRINCE2. During this interesting webinar he covered topics such as communication, changes of processes and lessons learned. Watch the recording here. Agile Frameworks The term Agile always raises room for discussion, there are many different opinions and perspectives. We asked our expert and accredited trainer Kim Delgadillo to once and for all explain about the different Agile Frameworks. During his webinar, Kim touched upon Scrum, Kanban, Design thinking, SaFe and of course AgilePM. Watch the recording here. Scrum master by APMG SCRUM is a methodology that changed the way of work for thousands of organisations. It helps prioritize and deliver. One of the most important roles within the SCRUM set up is the SCRUM Master, but what does he/she actually do? In this webinar our expert Kim Delgadillo takes you on a journey into the world of the SCRUM Master, the role and responsibilities. Watch the recording here. What is PMP and why should I invest in it? The PMP certification is a very prestigious certification. PMP is not a methodology, but an approach to project management in general. Getting PMP certified is not easy and asks for perseverance. In this webinar our expert and accredited PMP trainer Xavier Heusdens explains the ins and outs of the PMP certification. Watch the recording here. PMP Panel discussion PMP is gaining more and more ground in Belgium and the certification really covers Project Management from beginning to end. With the launch of both the new exam and new PMBoK in 2021, the certification has become more relevant than ever. To show the wide reach and uses of the PMP knowledge we hosted a panel discussion. The experts discussed different topics amongst each other, but we also asked the audience to interact and ask questions. Watch the recording here.

In order to fit your needs, QRP offers multiple training formats. We offer our training on-site, virtual and in e-learning. However, our on-site training, while still taking place, is heavily influenced by the COVID-19 virus. Today we live in a world where the COVID-19 virus is not to be missed and where you should try to avoid having too much contact.

While our on-site trainings are being planned and take place, it is obvious that QRP has to adhere to some rules. In order to provide the training, QRP follows the COVID safety-guidelines that the government provided. These guidelines have a big impact on our training and can also limit certain parts of it. For example, you will be required to wear your face mask in the training room all day long, which can limit communication. To see the full list of rules and regulations, please click here.

Our advice?

While we always search to provide just what you are looking for, we do like to also share our opinion regarding the current COVID-19 situation. We noticed that there is still a very high request for open classroom training. Normally we support this choice, but seeing the limitations the rules have upon the training we now highly recommend our Virtual Classroom.

QRP strongly advises virtual live training for the following society reasons:

• Less travel and less contacts with other people is better
• Home office is still the norm for many organisations

QRP strongly advises virtual live training for the following personal reasons:

• A live virtual saves you money (10-20% cheaper than onsite courses)
• A live virtual saves you time (no commuting time)
• Easy combination with work in our half day program

Not to forget

If you want to follow our PRINCE2 or ITIL 4 Foundation courses, you can also choose for our e-learning solution. This will give you the opportunity to follow the course at your own pace and with your personal rhythm!

For more information or if you need help to choose the right format for you and/or colleagues, do not hesitate to reach out to us. You can email or call us directly, here you will find our contact details.

QRP International loves to organize events that will help you grow professionally. We like to continue your training outside of the classroom and keep you involved in the Best Practice Methodologies. Unfortunately we had to postpone many of our ‘real-life’ events to a later date this year, but we found another way to provide you with food for thought; online events! We did not only change all our courses into online courses in our virtual classroom, we also planned a series of webinars to inspire you. The webinars we planned are the following;

April 30th, 11.00 AM; How to apply PRINCE2 Virtually?

Our expert and accredited trainer Stijn Janssens will help you apply PRINCE2 virtually. He will cover topics such as communication, changes of processes and lessons learned. Of course you can also ask any questions you might have. To watch the webinar recording, click here.

May 19th 16.30 PM; Agile Frameworks

The term Agile always raises room for discussion, there are many different opinions and perspectives. Can you explain what Agile means to you and your organization? We asked our expert and accredited trainer Kim Delgadillo to once and for all explain about the different Agile Frameworks. Find out what fits your organization! To watch the webinar recording, click here.

June 2nd 16.30 PM; SCRUM Master by APMG

SCRUM is a framework that changed the way of work for thousands of organizations. It helps prioritize and deliver. One of the most important roles within the SCRUM set up is the SCRUM Master, but what does he/she actually do? We asked our expert Kim Delgadillo to take you on a journey into the world of the SCRUM Master during a free webinar.  To watch the webinar recording, click here.

June 23rd 16.30 PM; Trial and error; applying ITIL 4

You have followed the course, passed the exam and are now a proud owner of an ITIL 4 certificate. But what do you do next, how to actually apply ITIL 4 on a daily basis? ITIL 4 is created to adopt and adapt, to tailor to your organization. Easier said than done, we know. That is why we invited our expert and trainer Kais Albassir to host an online ITIL 4 user event.  During this afternoon, Kais will share his take on the ITIL 4 application. But that is not all, we will create a discussion and answer all questions you might have. Join us here for free! For any questions, feel free to contact us directly.

The current pandemic is challenging all of us in many different ways. One big challenge is the fact that all of us are currently strongly advised to work from home. Meetings are cancelled, plans have changed and business as usual is interrupted. Also we as QRP International have to alter the planning of our courses.  However, the pandemic was also the last push we needed to finally execute the plan we have had for a long time; Virtual Classrooms. As of now we can offer all of our courses virtually. We have the same teachers, the same challenging learning methods and the same energy. The only difference, you and the other participants are all in different locations. 

Our Virtual Classroom solution

We do our utmost to make our clients happy. It is with this core value in the back of our heads that we developed the Virtual Classrooms. We thought about giving you the best possible learning experience. In this light we decided not to just copy the on site classroom courses, but we shuffled it up. Our Virtual Classroom courses are made out of a mix of live training and homework. This is because we do not think you will be happy to sit behind your webcam for eight hours straight.  The morning or afternoon sessions are taught live and that is where the trainer explains the methodology. This is your opportunity to ask questions to the trainer and engage with the other participants. The other part of the day, you will actively apply all that you learned while doing the homework. To do this homework we use tools that will make it easier for you to study and that have AI driven exam simulations. After finishing the course you will be more than ready to complete the exam! 

High quality solution

The Q in QRP stands for Quality, so quality is what we deliver. We use a state of the art e-learning software and provide you with a course that is in line with our quality standards. As you expect, the course is provided in English and French.  The Virtual Classroom courses are taught by our trainers, experienced and still active in their respective field. The courses include examples of real life situations and are adapted to the group of participants in order to offer them the best possible experience. 

Why now?

The changes in your business as usual might leave you with some time left on your hands. Once everything will go back to normal you will probably be challenged with an overload of new projects, programmes and software development. Now is the time to build up the expertise to face these coming changes so why not follow a course, get a certificate and change your business downtime into business uptime?  QRP develops professionals to facilitate change. So we have been able to provide you with a solution during this challenging time for all of us. We offer our Virtual Classrooms next to our e-learning solutions and also hope to start providing you again with classroom courses on site soon. If you want to know more, download our Virtual Classroom brochure here. Or contact us directly at luxembourg@qrpinternational.com or +32 (0) 4 72 544 397.   

Axelos recently launched its last two ITIL 4 Managing Professional stream modules; ITIL 4 Drive Stakeholder Value and ITIL 4 High Velocity IT. With the publication of these two modules, the ITIL 4 Managing Professional stream is now completely available. The ITIL 4 Managing Professional stream targets professionals that work with technology and digital teams across a wide range of businesses. The ITIL 4 Managing Professional Stream provides practical and technical knowledge about how to successfully run IT projects, teams and workflows. ITIL 4 Drive Stakeholder Value This module includes all types of stakeholder engagement and interaction between a service provider and their customers, users, suppliers and partners. The aim of the ITIL 4 Drive Stakeholder Value module is to focus on the conversion of demand into value through IT services. It helps professionals to always keep the customer and their customer journey in mind when developing their services. For the first time in ITIL, we are seeing users and creators being included in multi-dependent workflows and systems. The module provides tools to improve stakeholder satisfaction, which is essential for the success of businesses in their current competitive landscape. Those with a certification in ITIL 4 Drive Stakeholder Value are able to:

• Influence stakeholders
• Stimulate a culture based on transparency and collaboration
• Ensure that customers demands are met
• Create a great customer experience

Interested in maximizing your customers experience? Find out more about ITIL 4 Drive Stakeholder Value here. ITIL 4 High Velocity IT This module focuses on preparing professionals and businesses to remain relevant in an always changing digital landscape.The High Velocity IT module helps to distinguish between IT transformation and digital transformation. The module uses ITIL-principles to optimize and demonstrate how organisational improvements are tailored to create a high-speed environment. The module helps professionals to put practices such as Agile, DevOps and Lean together with technologies such as Cloud, Automation and advanced analytical methods to a holistic and integrated approach. Those with a certification in ITIL 4 High Velocity IT are able to:

• Be successful and limiting risks in high speed environments
• Improve efficiency
• Collaborate with Agile, DevOps and Lean
• Help digital transformations

Interested to take your organisation to the next digital level? Find out more about ITIL 4 High Velocity IT here. The other ITIL 4 Management Professional Stream modules Launched late last year are the other two Management Professional Stream modules; ‘Create, Deliver & Support’ and ‘Direct, Plan & Improve’. The module Create, Deliver & Support focuses on the integration of different value flows and activities to create, deliver and support IT products and services. Curious? See this page to learn more. The module Direct, Plan & Improve focuses on creating strategies and developing teams dedicated to continuous improvement. This module is especially aimed at managers of all levels. Curious? See this page to learn more. Do you want to reach out to us directly to have more information, or are you curious to see what type of module fits your organisation best? Write us at luxembourg@qrpinternational.com

Nowadays IT leaders and IT professionals are faced with an increasingly fast and demanding world. They must deliver effective IT services at an increasingly rapid pace, meeting an extreme competitive demand. In order to successfully face all these challenges, there is only one imperative: improve skills.

ITIL 4 expands on previous versions by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation. The applicability of ITIL is now much broader, with a particular emphasis on

• the world of business and technology,
• how it works today,
• how it will work in the future with Agile, DevOps, Lean, IT governance, leadership,
• digital transformation.

 

You got ITIL 4 Foundation certification. What about other ITIL v4 modules?

After obtaining the ITIL 4 Foundation certification, continue your ITIL journey with three different paths:

1. 1. ITIL Managing Professional (ITIL MP)
   2. ITIL Strategic Leader (ITIL SL)
   3. ITIL Pratice Manager (ITIL PM)

The final designation, ITIL Master, will be awarded to candidates who achieve the Practice Manager (PM), Managing Professionals (MP) and Strategic Leader (SL). 1. The Managing Professional stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. ITIL 4 Managing Professional consists of four modules:

1. ITIL Specialist: Create, Deliver & Support
2. ITIL Specialist: Drive Stakeholder Value
3. ITIL Specialist: High Velocity IT
4. ITIL Strategist: Direct, Plan & Improve (common module between ITIL SL and ITIL MP)

2. The Strategic Leader stream recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL SL demonstrates that the individual has a clear understanding of how IT influences and directs business strategy. ITIL 4 Strategic Leader consists of two modules:

1. ITIL Strategist: Direct, Plan & Improve (common module between ITIL SL and ITIL MP)
2. ITIL Leader: Digital & IT Strategy

3. The individual practice courses are intended for professionals that want to prove and validate their skills in specific practice areas. To achieve the Practice Manager designation, you need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module (common module between ITIL MP and ITIL PM).

ITIL Training

QRP International is an accredited training organisation (ATO) for ITIL. Check our ITIL training formats and pick one that suits your needs or work best for your colleagues.

Do you have questions about ITIL 4 Streams? Do you want to train your team or would you like to understand which module is right for you? Write to us at luxembourg@qrpinternational.com.

Do you want to stay up to date on ITIL 4 and the streams after ITIL Foundation? Sign up to our newsletter!