News

From the 13th to the 27th November 2023 we offer you a 25% discount on all our E-learning courses! Have a look at our E-Learning Offer:

6 Reasons to choose an E-Learning Training

1. Explanatory videos: our experts created a series of clear and interactive videos to teach you the method, help you pass your exam(s), and apply it to your projects
2. Interactive readings: the interactive readings go deeper into some key concepts; so you can refer to these readings if you would like to learn more about the recommended actions when applying the method
3. Mock exam questions: in each lesson you will find a number of multiple choice questions to simulate the real exam experience
4. 12 months access minimum: take the time you need to study as you will have access to the online learning platform for 12 months, so within this time frame you can set your own schedule and divide the workload as you like
5. MemoTrainer: QRP uses the MemoTrainer™ system designed to challenge learners by selective repetition and smart exercises to activate knowledge and stimulate long term memory
6. Expert Support Line: our E-learning solution is based on an easy structure and meant to be self explanatory, however for any questions you might have you can contact your tutor about the lessons you just covered. You will receive an answer within 48 hours (working days).

The offer is valid from the 13th to the 27th of November and is limited to 3 E-learning packages per company. Book your E-learning now!   For any questions; feel free to contact us.

If PRINCE2 teaches us that "everything can be managed as a project," then why not organize holidays systematically and think of them as a project? This will surely help to arrive with more serenity to this much discussed period of relaxation. Thanks to impeccable organisation everyone will be able to enjoy the holidays even more. In this article we understand how this can be put into practice thanks to several principles, best practices and concepts!

Establishing Tolerances

Another fundamental element is to understand what the tolerances are for the main elements for organising a trip, which can be identified by:

• Dates
• Budget
• Location

These are the 3 main elements for organising a holiday. Establishing the tolerances for each of them is fundamental to completing the project.

Lessons Learned

This will not be applicable the first year you are organising holidays in this manner, so the first step is to take a look at the experience of the past years: what went well? What could have gone better? What really didn't work? Putting into practice what you have learnt from past experiences and previous projects is one of the first principles of working successfully on a project.

Involving Stakeholders and Defining Roles and Responsibilities

When going on holiday as a group, it is right to utilise the skills of each member who will be taking part in the trip and to assign tasks in such a way that responsibilities are spread. Because everyone is involved in decisions, this is a more strategic way to distribute the 'tension' over several people. In addition, this method also helps to keep everyone up-to-date on the unfolding sequence of events. The progress of the planning is followed and awareness among the group about the activities during the trip is created. By dividing the responsibilities, the pressure of the organisation is not placed on just one member of the group, but it is shared by everyone. Key factors in this step are:

• Creating efficient workflows

(establishing a precise itinerary and place of arrival, as well as booking the hotel and cars to rent, etc.)

• Ensuring smooth communication

among those in charge of the different aspects of the holiday

• Managing tolerances efficiently

Advancing iteratively

One of the ITIL principles is precisely to proceed in projects in an iterative manner, i.e. to break a project down into smaller, manageable sections by steps:

• Destination
• Route
• Flight
• Accommodation
• Car hire

These and many others are some of the sub-projects into which the organisation of your holiday in the broadest sense can be divided.

Organising Brainstorming Sessions

The whole team must be able to express their preferences regarding the fundamental elements of the holiday (destination, itinerary, dates, method of travel, attractions to be visited, ...) and be constantly updated on the progress of the organisation (what has already been decided, what has been booked and what is still being defined). This certainly helps to prevent last-minute problems (e.g. we have rented cars but there is too much luggage) and to avoid stress or tension during what should be well-deserved days of relaxation.

Being Agile

Everyone knows that problems or moments of crisis happen even in the best organised and structured projects. In the event that accidents or problems of any kind happen during your holidays, maintaining an Agile mindset is crucial: being able to adapt to evolving situations and understanding how to act is the best solution.

Conclusion

This type of organisation will help you to better manage your holiday planning and stem any problems as much as possible. Combining the best practices of different methodologies so that you can implement those that best suit your situation and needs is very important in cases like this. Once you have organised the perfect holiday, you just have to enjoy it!

It’s official! QRP Luxembourg is launching its Linkedin. Besides Italy, France, Belgium and Switzerland now also Luxembourg has its own account. Get ready to level up your knowledge and unlock new opportunities by following QRP Luxembourg on Linkedin.

Best Practices on Project Management and IT Service Management

Starting from today, QRP Luxembourg has you covered with constant updates on Project- and IT Service Management. You can stay in the loop with the latest trends, best practices, and success stories from the world of Project Management and IT Service Management. You don’t need to do anything except follow our Linkedin page to be part of our flow of information.

Why it is important to be informed and to stay ahead of the Change Curve

We live in a fast-paced environment where everything is pervaded by a constant transformation, and change is the only common factor. The number of organizations which are using Project- and IT Governance & Service Management procedures are increasing. This goes together with the increase of tools and methods developed to help Project Managers and IT Service Managers to accomplish their projects successfully. Therefore QRP will identify the key trends in Project- & IT Management, Change Management and Agile, and their impact on Project Managers, Programme and Portfolio Managers (PPM), as well as IT Service Managers. And the best part is: we will share all of our Best Practice findings with you!

Become part of our PM and IT Service Management Community

By following us, you will become part of our PM and IT Service Management Community. A couple of times per week, we will share valuable and exclusive content to our Linkedin members. Among these, you can expect:

• Market Insights with regards to Project and IT Service Management
• Expert Tips and Tricks
• Special Offers and Early Bird Discounts for our courses
• Exclusive Invitations to Webinars and Country-specific Events
• Much more!

Don't miss out on the opportunity to stay informed, inspired, and connected. Follow us here!

In April 2023, Peoplecert launched the new practice-based ITIL 4 modules. The ITIL 4 Practices courses are intended for professionals that want to prove and validate their skills in specific practice areas or establish a good cross-practice collaboration and effective service value streams with practical assignments built into the courses. The modules provide shorter and more flexible training with the opportunity to bundle, mix and match modules. The first batch of 5 individual ITIL practices and Monitor, Support & Fulfil, the combined course covering all 5 practices, consist of:

• Service Desk
• Incident Management
• Problem Management
• Service Request Management
• Monitoring and Event Management

ITIL Practices: Training & Exams

Each individual practice course consists of 1 day of training. The exam lasts 30 minutes, and contains 20 questions. The combined practice course ITIL Monitor, Support & Fulfil is a 3 days training. The final exams lasts 90 minutes and consists of 40 questions. To achieve the Practice Manager designation, you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support (link) module, or you will need to have completed the 3-day bundled or combined module plus the ITIL Specialist: Create, Deliver and Support module. Are you interested in the new ITIL Practices courses? Contact us for more information!  QRP International is organizing a webinar in collaboration with PeopleCert, to tell you more about the ITIL Practice Manager. Join us and listen to Roman Zhuravlev, Senior ITIL Architect, as he reveals practice updates, the new certification path and the new way to the ITIL 4 Master designation. Sign up here!

The history and the DNA of QRP

Exactly 20 years ago, on a hot July day, our CEO Coos heard a strange noise coming from behind him. Wondering what it was, he looked around the small mediaeval flat on the walls of Bergamo's old town that he had rented when he decided to move to Italy. The strange noise came from the fax machine: he had just received his first ever registration for a PRINCE2 course! After Coos organised his first PRINCE2 course (in Italian!) he decided to rent an office and to hire his first intern, a young university student by the name of Michelangelo, the current Chief Operating Officer of QRP International. This was the start of a team of 25 employees, with dedicated departments like operations, finance, marketing and sales growing over the years. In 2006 already 1,000 people were trained by QRP International, and in 2008 the first million in revenues was celebrated. A specific market strategy for Belgium, France, Italy, Luxembourg and Switzerland was developed and these countries became the core of QRP International. In 2015 QRP started a dedicated blog on different topics related to Project, IT Service Management, Agile and Change Management that now reaches more than 200,000 annual visits. In 2020 we also started offering virtual classes due to Covid, besides the more traditional live classroom format. Through all these years our main goal has been and still is to develop professionals to facilitate changes, which inspires our team and forms the value proposition of our company. We cannot repeat our Core Values often enough:

1. We do our utmost to make our clients happy
2. We enjoy working together as a team
3. We keep our word
4. We are committed to our professional development

Awesome QRP Initiatives and Fun Facts about the Team

Besides organizing courses and developing professionals, QRP International also has devoted its time to charity. We strive to give back to our community by making a positive impact on society. QRP contributes €1 euro for each person trained in the fiscal year. With regards to one of our team building activities, QRP has called into life the QRP Days. Born in 2007, the QRP Days bring the full team together for a day or two with the aim of learning from each other. During these days we also invite our trainers around the world to come visit us in Italy so we can get to know each other better. In this way, we live our values together. And then some Fun Facts about the Team! We work with 75 trainers worldwide, we have count 9 different nationalities in our QRP office and we welcome new employees by treating the whole team to a brioche. Recently we organized a table-soccer competition during lunch breaks, and we go for a coffee walk every day after lunch. Real insider tip: did you know that the most common QRP zodiac sign is a Capricorn?

QRP’s Future

At QRP we work continuously to help professionals improve their skills and support both organisations as individuals throughout their learning journey.Our mission is to help clients when they are tired of losing time and money on their projects and processes. Our training courses can help unlock individual potential and achieve a higher level of structure and efficiency in the organisation, leading to an increased productivity. In order to do so, we plan to expand our business beyond the countries that are already operational and to establish a presence in other mature markets across Europe. We stay close to our Core Values, both for working with our clients as for the relationship with our own employees. Through great social initiatives that keep developing, we continuously value having fun together as a team; we only just established our QRP Social Committee! We’re just getting started… As in 2023 we celebrate our 20th anniversary, we are grateful that we had the opportunity to work with many great clients and help many professionals achieve their goals. We look forward to continuing this journey of providing the highest quality training solutions to our clients, and to contribute to their ongoing success. For our 20 years of success we have to thank not only our clients but especially our trainers which lead us in a bright future and make us such a competitive business. Do you know who is behind QRP? Meet our team and follow us on Linkedin!

Are you looking for a light, lean, concrete and equipped project methodology? Participate in our webinar and discover PM², the European Commission's project management method. PM² is a flexible and modular project management methodology that can be adapted according to the needs of any project. It consists of three main phases: initiation, planning and execution. The methodology also includes monitoring and evaluation activities to ensure the project’s quality. PM² is designed for use in projects of all sizes and complexities. It is particularly suitable for projects that involve multidisciplinary teams and external partners, such as research and development projects. To help project management professionals better understand and apply the PM² methodology, we are hosting a free webinar available in four different languages. This webinar will cover the main concepts and practices of PM².

PM² Project Management: harmonisation and united in diversity - Webinar

We invited our experts Natacha Brenner (EN/FR/DE) & Eusebio Gianodomenico (IT) to host the webinar. In just 30 minutes they aim to provide an overview of the PM² methodology and seek to clarify what makes the methodology stand out. Our experts will highlight the advantages of using PM² in an interactive way. Questions and active participation are encouraged! Please register here! Would you rather attend the webinar in French? Please find more info here about our webinar on June 15.