International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

International	en
Belgium	en fr nl
France	fr
Italy	it
Luxembourg	en fr
Spain	es
Switzerland	de en fr
Netherlands	nl

ITIL Create, Deliver and Support E-Learning

The ITIL® Create, Deliver and Support (CDS) E-learning course is based on the official ITIL CDS syllabus. Developed by QRP in-house experts, our fully accredited e-learning course is an interactive online training solution in order to prepare you for the ITIL Create, Deliver & Support exam.

INFORMATION

100% Online
12 months access
ITIL CDS Exam
Official Digital Manual
Language: English
Duration: 12+ hours

TARGET AUDIENCE

Existing ITIL qualification holders wishing to develop their knowledge.
ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery
ITSM Managers and aspiring ITSM Managers
Individuals continuing their journey in Service Management

PREREQUISITES

The candidate must have passed the ITIL 4 Foundation examination

Try our Demo lesson for free

Objectives ITIL Create, Deliver and Support:

Understand how to plan and build a service value stream to create, deliver and support services
Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams
Know how to create, deliver and support services

ITIL Create, Deliver and Support e-learning: how does it work?

Study at your own pace

Study at home at your own pace! Our online training platform is available 24 hours a day, seven days a week. You just need an internet connection. You can define your pace and study how many hours you need. You will have access to the online learning platform for 12 months.

Explanatory videos

You will find a number of online presentations that explain the key ITIL 4 concepts. Each video has a duration of 10-15 minutes and includes progress test interactions. The videos have been developed by our expert trainers and include real case scenarios in order to give you the best possible training experience.

Test questions & project scenario exercises

In each ITIL CDS lesson you will find a number of multiple choice questions to simulate the real exam experience.

Expert Support Line

Our E-learning solution is based on an easy structure and meant to be self explanatory. Even so, every participant is unique and to make sure that you feel confident with every next step of your study approach you can contact our expert. You will receive an answer within 48 hours (working days).

Exam Preparation

QRP uses the MemoTrainer™ system designed to challenge learners by selective repetition and smart exercises to activate knowledge and stimulate long term memory.

As part of the final exam preparation, the ITIL CDS E-learning offers access to a complete simulated mock exam with explanations.

Online exam included

Your exam will take place online thanks to the remote ProctorU technology which gives you the freedom to take your exams at a time and location convenient for you. Exams can be taken 24 hours a day, seven days a week, using a webcam and a reliable high-speed internet connection.

ITIL Create, Deliver and Support Exam

The objective of the ITIL CDS exam is to verify that the candidate has a sufficient understanding of the ITIL CDS framework, to be able to obtain the ITIL Certification.

Number of questions: 40
Type of questions: Multiple Choice
Pass rate: 70% or more
Duration: 90 minutes (113 for non-bilinguals)
Closed book exam

How to buy your ITIL CDS E-learning

Click on “Book now” to buy your e-learning! The exam is included in the price. You will have 12 months access to an online platform, where you can study for your exam. After buying your e-learning, you will receive an exam voucher and all the information for booking and passing your exam.

For our E-learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).

course_name	course_duration	language	price_long	book
ITIL 4 Specialist: Create, Deliver and Support	12 months	English	€ 790	Book now

Do you want to receive more information on the ITIL CDS E-learning?

Just fill in the form below with all your questions and doubts about the solution or pricing. We’ll help you choose the perfect training solution to suit your needs.