ITIL Monitor, Support & Fulfil Course
The ITIL 4 Monitor, Support & Fulfil (MSF) course is designed for IT professionals aiming to establish good cross-practice collaboration and effective service value streams.
This module compiles for the candidates the understanding of the key concepts, principles, value and challenges of ITIL 4’s five management practices:
- ITIL Incident Management
- ITIL Service Desk
- ITIL Problem Management
- ITIL Service Request Management
- ITIL Monitoring and Event Management
The course is intended to provide candidates with best practice guidance at both strategic and operational levels of maximizing value from the Practices.
Duration
5 half daysLanguages
English, FrenchAmount
€ 1575
Included
- ITIL 4 Monitor, Support & Fulfil
- Take2: Free Exam Resit
- Live Expert Guidance
- Pre-Course Study Guide
- Digital Course Material
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
---|---|---|
18-19-20-21-22 November 2024 | Virtual | |
18-19-20-21-22 November 2024 | Virtual |
Virtual
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- 20+ years of experience
- 30,000+ professionals trained
- Only accredited training