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ITIL

The 9 Most Common ITIL Implementation Mistakes and How to Avoid Them

"In your opinion, what are the 3 most common mistakes made when implementing ITIL? And what are your suggestions for avoiding them? "We asked three of our trainers and experts to answer these two questions.
Date: 28/05/2024| Category: Tips and Interviews| Tags:

Service Value Chain and Value Stream

ITIL provides the Service Value Chain to identify the Value Streams. Once an organisation has defined its Value Streams, it is easy to follow activities and practices accordingly. It recognizes the stakeholders involved and the activities required to transform needs into something valuable.
Date: 26/02/2024| Category: IT Governance & Service Management| Tags:

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