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QRP International FlagBelgiumenfrnl
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QRP International FlagItalyit
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Home/Blog

Best Practices Blog

News, updates, resources, tips and interviews: Project, Programme, Portfolio, Agile, IT Governance & Service Management, Change Management.

The ITIL Journey: from Theory to Practice – Interview with Pierre-Yves Dyon

Following training in the ITIL Framework is the first step. But how do you progress from there and apply the practices to your organisation? In this interview Pierre-Yves shares his experience at Easi.
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Date: 10/10/2024| Category: Tips and Interviews| Tags:

The 4 Dimensions of IT Service Management in ITIL

The four Dimensions of Service Management in ITIL ensure effective and efficient delivery of value to customers and other stakeholders through Products and Services. This article examines what each of these Dimensions are and what they do.
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Date: 03/09/2024| Category: IT Governance & Service Management| Tags:

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