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International	en
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Switzerland	de en fr
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How Effective Organisational Change Management Can Impact Your Employees
How Effective Organisational Change Management Can Impact Your Employees

Change Management

How Effective Organisational Change Management Can Impact Your Employees

In recent corporate history there have been large organisations that tried to change, but ultimately failed because they were unable to adapt. Organisations don’t change, but people do. Read on to learn about your employees!

Date: 29/04/2025| Category: Change Management|

Portfolio Management Method: Opt for MoP training
Portfolio Management Method: Opt for MoP training

Portfolio Management

Portfolio Management Method: Opt for MoP training

Which portfolio management method should be used? How can project portfolio management be improved? How can your project portfolio create added value?

Date: 22/04/2025| Category: Portfolio Management| Tags: MoP

If Star Wars was an Organisation
If Star Wars was an Organisation

IT Governance & Service Management

If Star Wars was an Organisation

Life in the galaxy is not easy, but life on earth is also full of difficulties and trials to overcome! If the protagonists of Star Wars were employees of an IT organisation, what role could they play to make the most of their skills and abilities?

Date: 15/04/2025| Category: IT Governance & Service Management|

The RACI Matrix: What is it and Why is it important?
The RACI Matrix: What is it and Why is it important?

Best Practices Glossary

The RACI Matrix: What is it and Why is it important?

The RACI is a model of Responsibility Assignment Matrix used in project management. It ensures that each element of the project is assigned to the most appropriate resource, making clear what is expected of each of the resources involved. It is a simple but essential tool that helps to define roles, responsibilities and that promotes collaboration.

Date: 08/04/2025| Category: Best Practices Glossary| Tags: PM²

ITIL Implementation: A consultant’s perspective – Interview with Alessio Sciuto
ITIL Implementation: A consultant’s perspective – Interview with Alessio Sciuto

Tips and Interviews

ITIL Implementation: A consultant’s perspective – Interview with Alessio Sciuto

Alessio Sciuto, ITIL trainer and consultant, describes the most common mistakes and techniques needed for a successful ITIL implementation. Read our blog to learn more!

Date: 01/04/2025| Category: Tips and Interviews| Tags: ITIL

Engaging the Brightest Minds of IT Management: Interview with Roman Zhuravlev
Engaging the Brightest Minds of IT Management: Interview with Roman Zhuravlev

Tips and Interviews

Engaging the Brightest Minds of IT Management: Interview with Roman Zhuravlev

In this interview, Roman Zhuravlev shared his journey as the Development Manager and Senior Architect at PeopleCert. He shares key lessons, important insights and his view on the future of ITIL.

Date: 25/03/2025| Category: Tips and Interviews| Tags: ITIL

Blueprint: Key to a Successful Programme
Blueprint: Key to a Successful Programme

Programme Management

Blueprint: Key to a Successful Programme

The blueprint is a fundamental element of a programme. The blueprint exists to keep the focus on delivering the required transformation and business change. Discover our tips for writing a blueprint!

Date: 18/03/2025| Category: Programme Management| Tags: MSP

ITIL Foundation Exam
ITIL Foundation Exam

IT Governance & Service Management

ITIL Foundation Exam

What are the requirements to take the ITIL Foundation exam? How many questions are there? What about the pass mark? To learn all you need to pass your ITIL Foundation exam read our blog!

Date: 11/03/2025| Category: IT Governance & Service Management| Tags: ITIL

Governance and Control in ITIL
Governance and Control in ITIL

IT Governance & Service Management

Governance and Control in ITIL

The ITIL 4 Direct, Plan and Improve module is based on two aspects of the Value Chain: Plan and Improve. In our blog, we analyse the relationship between direction, control and influence and delegation and risk management.

Date: 04/03/2025| Category: IT Governance & Service Management| Tags: ITIL

Cross-Functional vs. T-Shaped Teams: Understanding the Key Differences and Benefits
Cross-Functional vs. T-Shaped Teams: Understanding the Key Differences and Benefits

FAQ

Cross-Functional vs. T-Shaped Teams: Understanding the Key Differences and Benefits

The term ‘cross-functional’ refers to teams with different competences covering several functional areas, while ‘T-Shaped’ describes professionals with in-depth specialised competences and broader expertise in other areas. Read our article to find out more about this topic!

Date: 25/02/2025| Category: FAQ|

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