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QRP International FlagBelgiumenfrnl
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Home/IT Governance & Service Management

IT Governance & Service Management

The 4 Dimensions of IT Service Management in ITIL

The four Dimensions of Service Management in ITIL ensure effective and efficient delivery of value to customers and other stakeholders through Products and Services. This article examines what each of these Dimensions are and what they do.
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Date: 03/09/2024| Category: IT Governance & Service Management| Tags:

Service Value Chain and Value Stream

ITIL provides the Service Value Chain to identify the Value Streams. Once an organisation has defined its Value Streams, it is easy to follow activities and practices accordingly. It recognizes the stakeholders involved and the activities required to transform needs into something valuable.
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Date: 26/02/2024| Category: IT Governance & Service Management| Tags:

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